Privacy Policy

Last updated: [December 2, 2025]

Thank you for visiting Sequin Saddle (“Sequin Saddle”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sequinsaddle.com (the “Site”) and when you interact with our brand online or offline.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

  • Contact information such as your name, email address, phone number, and shipping/billing address.
  • Account details if you create an account (username and password).
  • Order information such as products purchased, purchase date, and payment method (payment details are processed by our payment providers; we do not store full card numbers).
  • Communication details when you contact us by email, contact form, SMS, or social media.
  • Marketing preferences (newsletter opt-in, SMS opt-in).

1.2 Information Collected Automatically

When you use the Site, we may automatically collect:

  • IP address and approximate location.
  • Device type, browser type, and operating system.
  • Pages viewed, links clicked, referring/exit pages, and time spent on the Site.
  • Cookies and similar technologies (pixels, tags, web beacons) for analytics, performance, and marketing.

1.3 Information from Third Parties

We may receive information from:

  • Payment processors (for payment confirmations or fraud prevention).
  • Email or SMS marketing platforms (subscription status, open/click data).
  • Advertising platforms and social networks as permitted by their policies and your settings.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders, returns, and exchanges.
  • Providing customer support and responding to inquiries.
  • Managing your account and preferences.
  • Sending transactional communications (order confirmations, shipping updates, account notices).
  • Sending marketing communications (newsletters, SMS offers, promotions) if you have opted in, where required by law.
  • Improving and optimizing the Site, products, and user experience.
  • Detecting, investigating, and preventing fraud or other illegal activities.
  • Complying with legal obligations and enforcing our Terms of Service.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in and remember your preferences.
  • Analyze Site traffic and performance.
  • Support advertising and retargeting campaigns.

You may be able to disable cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers and vendors who perform services on our behalf (e.g., payment processors, shipping carriers, email/SMS platforms, analytics providers, web hosting).
  • Professional advisors (lawyers, accountants) where necessary.
  • Authorities or third parties as required by law, legal process, or to protect our rights, property, or safety.
  • Successors or assigns in connection with a merger, sale, or transfer of assets.

These third parties are only permitted to use your information for the specific services they provide to us.

5. Email and SMS Marketing

If you opt in to receive emails or SMS messages from us, we may send you promotions, product launches, and other marketing content. You can unsubscribe from emails at any time by clicking the “unsubscribe” link in the email. You can opt out of SMS by replying STOP or as otherwise instructed in the message.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide services and fulfill orders.
  • Comply with legal, tax, or accounting obligations.
  • Resolve disputes and enforce our agreements.

When information is no longer needed, we will securely delete or anonymize it where reasonably possible.

7. Security

We use reasonable technical and organizational measures to help protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can delete it.

9. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, update, or correct your personal information.
  • Request deletion of your information, subject to legal obligations.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the policy indicates the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Sequin Saddle
Website: https://sequinsaddle.com
Email: Olivia@LuxTxRealty.com